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Pontelo

Batana Hair Oil – Sustainably Sourced, Eco-Friendly Hair Care | Support Miskito Communities

Batana Hair Oil – Sustainably Sourced, Eco-Friendly Hair Care | Support Miskito Communities

Regular price £25.95 GBP
Regular price £59.99 GBP Sale price £25.95 GBP
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Eco-Friendly Hair Repair with Batana Oil – Beauty That Supports People and the Planet
Batana Hair Oil isn’t just good for your hair – it’s good for the environment and the communities that harvest it. Sourced from the wild palm fruits in the rainforests of Honduras, Batana oil is sustainably harvested by the Miskito people, ensuring that every bottle supports ethical practices and the preservation of the rainforest.

Key Benefits:

  • Sustainably Sourced from the Rainforests of Honduras: Batana oil is responsibly harvested, helping to protect the environment and support the Miskito communities who have passed down this ancient tradition.

  • Natural Repair for Damaged Hair: Rich in omega fatty acids and antioxidants, Batana oil deeply nourishes and repairs hair that’s been damaged by coloring, heat styling, and environmental factors, leaving your hair stronger, shinier, and healthier.

  •  Moisturizes Without Greasiness: Unlike many oils, Batana oil is lightweight, hydrating without leaving a greasy residue, and providing a smooth, shiny finish.
  • Supports Scalp Health: Batana oil stimulates circulation in the scalp, alleviates dryness, and promotes healthy hair growth, creating the perfect environment for revitalized hair.
  • Cruelty-Free & Ethical: Made with love and care, Batana oil is 100% natural and cruelty-free, allowing you to feel good about your hair care routine and its impact on the world.

Feel Good About Your Hair Care Routine
By choosing Batana Hair Oil, you’re not just caring for your hair – you’re supporting sustainable practices that benefit the environment and local communities. Experience the transformative power of this natural, ethically sourced hair oil and embrace beauty with a conscience.


Perfect for those looking for a holistic, safe, and natural remedy for hormonal hair loss.

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FAQ – Frequently Asked Questions

Last Updated: 3 July 2026

1. Where do you ship to?

We currently ship to the United Kingdom and certain European countries.

2. How long does delivery take?

The estimated delivery time is 9 to 14 business days and includes:

● Processing time: 1 to 2 business days

● Delivery time: 8 to 12 business days

3. What is your order cut-off time?

The order cut-off time for placing an order is 5:00 p.m., London Time. For orders from other European countries, the cut-off time is based on the time zone of the destination country’s capital.

4. On which days do you process and ship orders?

Orders are processed Monday to Friday.

Orders are shipped Monday to Friday.

5. Do you accept returns?

Yes, we accept returns for both defective and non-defective products.

6. How long do I have to return an item?

You have 30 days from the delivery date to request a return.

7. Do you offer exchanges?

Yes, we offer exchanges. Please contact us beforehand.

8. What condition must returned products be in?

Returned products must be new and unused, in their original packaging.

9. How do I return an item?

Returns are handled by post, following prior approval. Please contact us beforehand at support@pontelo.co.uk to receive return instructions.

10. Is the return label free?

Yes. Once your return is confirmed, we will send you a free, downloadable return label by email.

11. Do you charge a restocking fee?

Restocking fee: none

12. When will I receive my refund?

Approved refunds are processed within 7 business days of receipt and inspection of the return.

13. What should I do if my item arrives damaged or defective?

Please contact us at support@pontelo.co.uk, stating your order number and including photos or videos of the issue.

14. Can I cancel my order?

Cancellation is possible as long as the order has not yet been shipped. Once shipped, our Return and Refund Policy applies.

15. What payment methods do you accept?

We accept credit/debit cards, Apple Pay, and Google Pay, processed via our payment service provider, Stripe.

16. Is my payment secure?

Yes, all payments are processed via secure, encrypted connections (SSL/TLS) and our payment service provider, Stripe.

17. How can I contact customer service?

Email: support@pontelo.co.uk

Phone: +44 20 7946 0958

Business hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.

Free Delivery

FREE DELIVERY

Fast and free delivery on all orders. Delivered straight to your door – no extra charges.

30-Day Returns

30-DAY RETURNS

Enjoy easy, hassle-free returns within 30 days. Your satisfaction is our top priority.

Customer Service

CUSTOMER SERVICE

Need help? Our support team is always ready to assist you with any enquiry.

Secure Payment

SECURE PAYMENT

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